Be A Great Communicator

BE A GREAT COMMUNICATOR by Marni Kent   I believe that there is not a better subject than to talk about than possessing good communication skills. Communication does not happen by itself, and it certainly does not begin when you are in a position of having to renegotiate your contract, by then it’s probably too late. Remember, good communication needs to take place daily. I know this sounds redundant, but it never fails, when I have the opportunity to speak to other nannies, one of the first questions I am asked, What or how do I approach my employers about the need for changes. Contrary, to what you may think, many large corporations pay huge sums of money to outside consultants to come in to their place of business and provide detailed instruction on the importance of maintaining good and open lines of communication. As it applies to us nannies, in order to be an instrumental part of your employer’s family, you must communicate with both parents.   KNOWING THE DYNAMICS OF THE FAMILY BEFORE NEGOTIATING   This is probably going to be one of the most difficult challenges you will face when you go to renegotiate your contract. What does this mean (knowing the dynamics of the family) Basically, it means you have a clear and concise understanding of the likes, dislikes, needs and desires of the family you are working for. By possessing and maintaining a thorough working knowledge of what is important to your employer will significantly define your commitment and dedication you have to your employer. As a result, the confidence your employer has in your abilities will only be strengthened and your standards rose. Lastly, one subject that seems to be regularly overlooked is the importance is the importance of respecting your employer’s privacy. To put it simply, what is said or heard in the employer’s home needs to stay there. Don’t put yourself in a position of having to explain why you compromised your employer’s private matters.   Once you have this understanding, it doesn’t stop there, you need to always think of better ways and ideas to accomplish daily tasks. There maybe methods and or ideas that have been successful in the past and your existing family is unaware of them, more importantly, they may have been looking for an alternative anyway. Additionally, try not to limit yourself to doing what would be considered a past practice, be a resourceful and innovative as you can possibly be.  Don’t be afraid to make suggestions to your employer, generally they will be appreciative that you put their interests first and always striving to enhance or refine day to day operations.   SELECTING THE RIGHT LOCATION It’s important to select a location you are both comfortable with. However, if at all possible try and select a neutral location. By suggesting a neutral location you are hopefully creating a level playing field that is favorable to both parties. Try to and be accommodating to your employer but not intimidated. Two words, be prepared and don’t expect or assume anything. A raise or contract renewal is not an entitlement, it is earned. To this end, have all your ducks in a row regarding why you have earned consideration for a raise or an extended contract.   GIVE THE EMPLOYERS SOMETHING TO HANG THEIR HAT ON: Know how the employer will benefit from awarding you with a form of compensation and be able to articulate this to them if needed. Put yourself in your employers shoes, try to see their perspective and they will be more receptive to seeing yours. If the employer feels as though you have provided them with viable reasons to give consideration to a raise or renewal of a contract, the entire process will be smoother and equitable for all concerned. Possible issues you can bring to the table are, Wow the last year has gone quickly, bring pictures of the kids to share, reminisce about your adventures with them and smile a lot.   HAVE A PACKAGE AND KNOW THE CONTENTS: Bring to the table more than just a couple of options for ways to receive compensation regarding your current salary. Also be willing to offer something of yourself to the employer. It’s important to know that there are more ways to be compensated the with hourly increase i.e.; more sick days or vacation days, flex hour, vehicle allowance, one time cash bonus, just remember be flexible The most important thing to remember about this subject is be realistic, don’t over extend yourself and deliver on the agreed changes.